Provides exceptional customer service and basic product information through transactions including a variety of savings, checking and loan account transactions, as well as money orders and official checks. Establishes rapport and identifies cross-sell opportunities and refers customers to appropriate business partners. This position requires the ability to float between multiple branch locations as needed.

Reports to Assistant Branch Manager

Full and Part Time and positions available. Flexible Hours Monday - Thursday 8:15 am - 4:45 pm; Friday 8:15 am - 5:15 pm, *Saturday 8:45 am - 1:15 pm. *Saturdays required/rotation schedule.

Major Duties & Responsibilities:

NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education & Experience:

Why join Walden Savings Bank?

We are committed to providing our employees with ongoing development opportunities, personal fulfillment, and excellent benefits including:

• Medical, Dental, Vision & Other Supplemental Health & Well-Being Options
• Benefits Available for Full-Time and Part-Time Employees
• Long Term Disability
• Life Insurance
• 401k with Employer Match

In addition to a fun work environment and community-based employment some of our benefits included:

• Tuition Assistance up to $5,250
• Paid Time Off & Holidays
• Community Service Program
• Dress Down Fridays
• Flexible Schedules Available Depending on Position
• Ongoing Professional Development, Mentoring, and Cross-Training
• Employee Recognition Programs and Discounts
• Performance Based Pay Increase Opportunities
• Closed on Sundays!

ADA Requirements

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

As an Equal Opportunity / Affirmative Action Employer, Walden Savings Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.  

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about or disclosed their own pay or the pay of another employee or applicant.